How long will it take

Keep Club personalise all our products right here in Geelong, Australia. No two orders are ever the same, and celebrating each unique little name that comes through is at the heart of what we do.

Generally our production times are around 2 days from placing the order, in peak and sales period this can be around 4 days.

After production is complete you will receive an email to let you know that your item is now on board for delivery. Please note that delivery times are on top of production time estimates.

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As a general rule of thumb:

Standard delivery: 2 days for production + 2-8 days for delivery

Express delivery: 2 days for production + 1-4 days for delivery

Naturally these times can vary during peak and sale periods

What you need to know

Didn't organise a gift fast enough and you're meeting the baby soon? We've all been there. We try our best to keep our processing times as fast as possible so we can get your goodies out to you asap.

But if you're really in a pickle, please reach out to our team at hello@keepclub.com.au and we can see if we can help you out.

Auspost shipping estimates standard shipping 2-4 business days to arrive if you live in metro and outer metro areas of Australia. For those of us who love living where life moves a little slower your order may take a few extra days.

Express shipping estimates 1-3 days.

Yes we do! We will wait for production to complete your entire order before sending off packaged nicely together.

If for some reason you need one item sent before the rest, please reach out to hello@keepclub.com.au and we can work this out with you.

If you’ve recently placed your order, but haven’t received a confirmation email please allow 2-3 hours for it to arrive in your inbox, and don't forget to check your spam. If it still doesn't arrive please reach out to our team.

If your order should be on its way, but you haven't received a shipping confirmation email yet, please email us at hello@keepclub.com.au.

If your order should have reached you by now but hasn't, you can view your tracking details in your shipping confirmation email.

Please email us at hello@keepclub.com.au. Our team are responding Monday to Friday.

Unfortunately we don't offer this yet, but let us know if this is something that you'd like as we may be able to accommodate this for you. Our warehouse is based in Geelong, Victoria.

The more demand for this, the more likely we can make this a permanent option!

Keep Club reserve the right to place temporary hold to or cancel your order in the event we have reasonable grounds to believe it is fraudulent.

In such circumstances we will attempt to contact you, using the email address you provided at the time of placing your order and may request you to either provide further proof of identify before issuing your order. In the event we are not able to contact you or the information provided does not meet our minimum identification requirements, we may cancel your order with no liability whatsoever.